Are You Having A Technology Emergency?

Caddis Technology Group, Inc. Blog

Caddis Technology Group, Inc. has been serving the Charlotte area since 2019, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Does Your Business Spend Enough on Technology?

Does Your Business Spend Enough on Technology?

Organizations come in all sizes and with it, there are all different ways of conducting business. Some companies choose to spend more time and money on their organization’s IT than others do. This month, we thought we would briefly go through four different tiers of technology investment and what they mean for your business. 

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Managed IT Offers More than Just Working Technology

Managed IT Offers More than Just Working Technology

The break-fix IT model can be exhausting and unpredictable. When your technology unexpectedly breaks down, you shouldn’t have to grasp at straws just to keep operations running. Thanks to the proactive approach of managed IT services, the break-fix model is on borrowed time. Will your business move on from this antiquated method of managing technology, or will it remain stuck in the past, unable to move forward?

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Creativity is Critically Important for a Successful IT Team

Creativity is Critically Important for a Successful IT Team

Innovation is something that you want the people working with your technology to have a highly-developed sense of. Creativity isn’t often associated with business IT, but it is something that should be considered a true benefit if it can be brought into your operations.

Let’s explore exactly why creativity is an asset (even with your in-house IT team) and how you can nurture it in your employees.

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Don’t Let Your IT Cause Business Failure

Don’t Let Your IT Cause Business Failure

For modern organizations that depend highly on their technology, nothing is quite so scary as an event that can completely marginalize its ability to operate. This doesn’t need to be a fire, flood, or some other major cataclysm; it could be something as simple as some of your old IT fails and you’re not ready for it. This week, we thought we’d briefly go through what a catastrophic failure looks like and some steps you can take to keep your business from experiencing one.

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Co-Management Can Take the Pressure Off

Co-Management Can Take the Pressure Off

Most businesses set out to do an IT project when their technology needs an upgrade. Whether your business is looking to add new hardware, refresh the systems you already have, migrate to the cloud, or add new applications to your playbook, it can get pretty intimidating as cost and time overruns threaten your profitability. This week, we thought we would discuss an approach that can help any business—large or small— get their IT projects completed and integrated effectively: co-managed IT. 

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Who’s Behind the Wheel of Your Business’ Technology?

Who’s Behind the Wheel of Your Business’ Technology?

There are countless issues that could arise when it comes to managing and maintaining your technology, but the people who are in charge of the process should not be one of them. If you don’t have a dedicated IT team to take care of your business technology, you might not be properly maintaining your technology. Thankfully, there are ways to get around limited resources, and it might not be what you think.

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Who Do You Call When Your Tech is On the Fritz?

Who Do You Call When Your Tech is On the Fritz?

In the world of business, few issues can be as profoundly disruptive as a desktop workstation refusing to work properly. When your computer stops functioning or impacts your productivity, who do you call? Do you have someone on speed dial who is trained on how to take care of computer problems?

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Technology Is the Gift that Keeps on Giving

Technology Is the Gift that Keeps on Giving

Each year we try to come up with a creative Christmas article that ties IT into one of the many holiday fables, but this year we thought we would just forgo the pageantry and talk a little bit about how important our clients are and what we do that can help take them where they want to go.

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Why Managed IT Services Just Makes Sense

Why Managed IT Services Just Makes Sense

Technology is what keeps the modern business running, be it something as simple as a word processor or as complex as a server unit. Unfortunately, many businesses struggle with technology procurement, management, and maintenance. Let’s take a look at why this is the case and what you can do to help this process along, chiefly by implementing managed services.

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3 Steps You Need to Take to Keep Your IT Running Effectively

3 Steps You Need to Take to Keep Your IT Running Effectively

Your IT may not be the simplest part of your business but it doesn’t have to be a major problem. If you can get just a couple things right, the rest of the work can be made much easier. At the end of the day, three of the most important components of your internal IT infrastructure will be how you maintain it, how you secure it, and how you back it up.

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Vendor Management Can Save You A Lot of Time and Money

Vendor Management Can Save You A Lot of Time and Money

When was the last time you actually had a decent experience working with a vendor? Depending on who you are trying to contact and work with, it can either be an extraordinarily pleasant or an extraordinarily painful experience. Wouldn’t it be nice if you didn’t have to work with vendors at all? What if you could just contact a trusted resource who could handle everything for you? Well, you’re in luck; that just so happens to be what vendor management is all about!

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Yes, Your Business Can Use Outsourced IT Services!

Yes, Your Business Can Use Outsourced IT Services!

Finding talent can be difficult for businesses, especially for those that are challenged by variables such as their geographic location (not as big of a problem thanks to remote employment), but more often than not, budget will be the key holdup for small businesses seeking top talent. Thankfully, even small businesses can hire top talent through the process known as outsourcing, which is particularly helpful for acquiring talented and qualified IT professionals.

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Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

Maintain and Support Your Technology Before Your Employees Take Matters Into Their Own Hands

We believe that at the end of the day, employees want to do the right thing and accomplish their daily tasks without incident. However, technology can often break these plans with unexpected issues that prevent them from doing so. If you don’t take the time to provide the proper IT support when it is needed, you force your employees to either be unproductive or find unconventional (and often unsecure) solutions.

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No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

No Matter Your Needs, Managed IT Can Be Beneficial for Your Business

All businesses have different goals when it comes to developing their IT infrastructure. While some might struggle just making ends meet with important maintenance, others might decide that it’s time to branch out and try innovative new solutions to take their infrastructures to the next level. We want to make one thing clear; both situations are perfectly fine, so long as you are willing to accept that you could always be doing things better, and today is the perfect time to take the next steps.

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Managed Services Isn’t Just IT Support

Managed Services Isn’t Just IT Support

Managed IT services are well known for being an incredibly useful service for a business as it helps offset the cost of keeping their technology up and running. What they aren’t as well known for are all the other services that they do to add value for their customers. 

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Managed IT Can Help You Manage Your Technology Inventory

Managed IT Can Help You Manage Your Technology Inventory

Let me ask you a quick question: when was your critical business technology last updated? When do your software licenses expire? When did your printer last have any maintenance performed on it?

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Ease Your Mind with Managed IT Services

Ease Your Mind with Managed IT Services

Your business relies on technology to keep operations moving, but your technology relies on you to stay functional. While many small businesses will choose to forsake an in-house IT department in favor of a self-service model, this is a costly maintenance practice that could put your IT in jeopardy. Instead, your organization should invest in our managed IT services, which have the possibility to show your business an entirely new way of managing technology assets.

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The Help Desk Keeps Business Running Smoothly

The Help Desk Keeps Business Running Smoothly

When there’s a computer problem, downtime ensues, and productivity suffers. It’s really that simple. Your staff isn’t running on all cylinders because they are always having to restart, the software they need isn’t working properly, or they simply forgot their password.

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Knowing Your Technology Means Knowing What to Expect

Knowing Your Technology Means Knowing What to Expect

For most businesses, inventory is a big deal. That’s why it is so surprising that many of the same businesses that depend on their inventory and supply chain fail to properly inventory their technology. This month, we’ll discuss the importance of keeping a technology inventory.

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Why Managed Service Providers are Your Best IT Support Option

Why Managed Service Providers are Your Best IT Support Option

Managed services have quickly become the most reasonable option for businesses of any size to use, and based on what we’ve seen recently, will soon be the only real option for most operations. However, when considering the managed service option, you need to make sure you find a provider with the following capabilities and service offerings:

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